- ITServices provider
- CorporateBuild type
The problem
An agency selling design work needs its own site to be the proof. The old one was not.
What I did
- Website for a digital agency covering web, marketing and branding|Dark, modern hero visual with a teal-to-blue gradient accent|Service highlight cards: Smart Pricing, Custom Crafted Solutions, Audience Focus|Get Started and View Work CTA pairing
The brief
A digital services agency offering web design, marketing, e-commerce, branding and SEO. The hardest kind of site to build well, because the agency’s own site is the work sample.
The credibility trap
An agency selling web design is judged on its own site before a prospect reads a word. That produces two failure modes, both common.
The first is over-design: a site so elaborate that it becomes a showreel of effects, loads slowly, and quietly demonstrates that the agency prioritises impressiveness over performance. A prospect who runs it through PageSpeed learns something the copy did not intend.
The second is the opposite, a site so restrained it says nothing about capability.
The line taken here is that the site should demonstrate craft through the things that are hard to fake: it loads fast, it works on a poor connection, the typography is considered, and the animation is purposeful rather than decorative. Those are the signals a technical buyer reads.
Structuring five services
Agencies with a broad offering tend to present it as a list, which reads as a lack of focus. Each service here has its own page with its own detail and its own proof, so a prospect searching for one of them lands on a page about that thing rather than on a homepage mentioning it among four others.
This is also the difference between ranking for five terms and ranking for none. A single page mentioning five services competes for all of them and wins none.
Case studies as the argument
Service descriptions establish what an agency does. Case studies establish whether it can. Each carries the problem, the approach and what changed, because a case study without a problem is a portfolio entry and a portfolio entry persuades nobody who is spending real money.
The build
WordPress with services, case studies and team as structured content. Adding a service creates its page, adds it to the navigation and the footer, and makes it available to link from case studies, rather than requiring four separate edits that will fall out of sync.
Performance as a sales argument
Two stylesheets, one script, both deferred. Images in modern formats at the size actually required. Fonts self-hosted and preloaded, because a font fetched from a third party adds a DNS lookup and a handshake before any text can render.
None of this is invisible to the intended buyer. An agency site that scores well on the tools its prospects use has made an argument no case study can.
Design
Dark, technical, and confident. Motion is used to direct attention on arrival at a section, not to decorate every element, and it respects the reduced-motion preference.
What the client can manage
Services, case studies, team and articles. The structure holds regardless of how much is added.
The stack
Next
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